To become a medical assistant, it’s important that you highlight these major areas in your cover letter: licenses and certifications, technical skills, analytical skills, and the ability to communicate effectively. Demonstrating these qualities in your medical assistant cover letter will show hiring managers that you are a well-rounded candidate. If you are not sure how to showcase these abilities, then check out our cover letter sample below to get some inspiration.
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Table of Contents
- Medical Assistant Cover Letter Sample
- Medical Assistant Cover Letter Example (Text Format)
SEE ALSO > Cover Letter Templates
1. Medical Assistant Cover Letter Sample
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Medical Assistant CL Example
2. Medical Assistant Cover Letter (Text Format)
Ms. Cynthia Adams
Living Well Health Centre
418 Livewell Street
Palo Alto, California, 94301
Dear Ms. Cynthia Adams,
I am writing to apply for the part-time Medical Assistant position at Living Well Health Centre, as advertised on medicaljobsusa.com. I am a certified AAMA Medical Assistant, with 5+ years of professional experience in patient liason, record management, reception and general office administration. I have worked at a range of medical facilities, from private physician office settings to large, state run hospitals. In my recent position as the Medical and Services Assistant at the John Miller Smith Hospital in Denver, I was trained in administering injections, recording EKG’s, patient scheduling, medical coding (ICD9/10 and CPT) and phlebotomy/blood draws.
I am certified in Basic Life Support (BLS)/ CPR with adult, child and infants, and am highly skilled in using the MS Office Suite and Electronic Health Records (EHR) software. Specific highlights of my career include:
- Enhancing patient relations and reducing critical wait times
- Developing cost-effective administrative procedures
- Training staff members in patient interaction and communication
I have a Bachelor of Health Sciences from America State University, with a major in Biology and minor in administration. I am confident that my extensive medical and administrative skills would be of benefit to this position and to the Living Well Health Centre. I have attached a copy of my resume with this email. If you need any further information, please call me at (102) 515-0987.
Thank you for your time and consideration.
Does your cover letter contain any ‘red flags’ that could jeopardize your chances of getting to the next round? Read our article, How to Handle 8 of the Biggest Cover Letter Red Flags, to make sure if you do have any, you attend to them in just the right way.
Medical Billing/Coding Specialist Interview Questions
Great medical-billing and coding professionals are chameleons -- they’re able to alter themselves to adapt to daily challenges. They’re also empathetic with patients, assertive with insurance companies and analytical when they need to research claims.
You can convey these qualities when interviewing for a medical billing/coding job by preparing effective responses to these job-specific interview questions.
Your interviewer may begin the interview by asking questions tailored to his practice, says Andrea Crawford, director of career services for Kaplan College in Chula Vista, California. Questions may focus on the billing process with the insurance companies the practice’s patients most often use as well as the most common procedures the practice performs:
- Which insurance programs have you billed? Have you billed Medicare and our state insurance program or only PPOs?
- Which forms have you most often used in your current and former positions?
- Which procedures have you most often billed in your current and prior positions?
Medical terminology is also important. Some employers may give a quick quiz on terminology and related codes before they hire, says Dr. Omar Sheriff, chair of the allied-health program at Kaplan College in Hammond, Indiana.
You may be asked directly about medical terminology, says Sheriff: Which medical terminology classes have you taken? Alternatively, the employer may ask about terminology related to its particular practice: Do you know what the strep test is for? Do you know what otitis media is?
Electronic Medical Records Knowledge
As the healthcare industry moves toward electronic health records over the next five years and starts recruiting for HITECH, billing will need to keep up, so be ready to discuss your experience with electronic medical records (EMRs) or electronic health records (EHRs). “If [you’ve] worked on paper and electronic claims, that’s ideal,” Crawford says.
Typical questions can include:
- Does your current employer use EMR or EHR?
- What work did you do with EMR?
- What’s your computer experience been?
- Which type of software have you used: Epic, Medisoft or other programs?
- Which version of that program do you use?
- Have you worked with an EMR claims clearinghouse?
Hard-Skills Questions for Medical BillingThe employer will ask about your hard skills to ensure that you can do the job accurately and file claims at a reasonable pace.
Since health insurance rules change daily, you’ll also be assessed in how you keep up with the latest edicts. “If [you’re] not keeping up, [you] may be billing incorrectly,” Crawford says.
If you make the short list of candidates, employers may even test you by having you explain what you’d do to resolve an actual denied claim (with the patient’s information excised to protect health privacy).
Questions that cover hard skills for medical-billing jobs include:
- Do you have medical-billing certification? If not, are you planning to get certified or are you in the process of getting certified?
- How do you keep current with insurance and healthcare coverage changes?
- How long does it take you to process one day’s worth of patient visits or claims?
Optimally, Crawford says, employers look for billers “to be within two days of the current day to be able to keep up.”
Soft-Skills Questions for Medical Billing
Medical billers need a unique combination of soft skills, Crawford says. “They have to have a bit of fight in them and not be afraid to challenge a claim denial,” she says. “They have to be patient, flexible and able to diffuse patient emotions.” They also have to have hard conversations with patients who aren’t paying their bills.
To dig into those characteristics, employers will ask behavioral interview questions:
- Tell me about the last claim you had denied. What happened, and how did you resolve it?
- What’s your strategy and process for appealing a denied claim?
- Tell me about your most hostile patient-collection case. What was the problem you encountered? Were you able to negotiate payment?
- Do you think insurance companies sometimes play games to see if they can avoid paying claims?
By planning and practicing your answers to these questions, you’ll show hiring managers that you have the skills required to cope with the daily challenges facing medical-billing professionals and that you’ll be able to work well with patients and help maximize practice revenue..